When you install a management profile while enrolling macs in Intune, you gain access to your company apps. 15 (most recent) We would like to show you a description here but the site won’t allow us. The issue was an outdated Profile. In the Intune on Azure Portal, go to Intune >> Device Enrollment >> Apple Enrollment and click AC Profiles. Sep 22, 2021 · In response to lhommedl. These certificates can be removed when you wipe or retire the device. Feb 21, 2024 · Create and assign a shell script policy. In Basics, enter the following properties, and select Next: Name: Enter a name for the shell script. But unless I change the MDM server in ABM, it will always fail to download a profile (since it expects a profile from the Configurator and the Configurator doesn't have one configured. Also Apple Business Manager where the said mdm server is associated. From the Profile type drop-down menu select VPN. Here let's select " Intune MDM Authority ". 11/25/19: Updated with status of fix Aug 2, 2021 · I notice the issue occurs during download phase, we suggest to change to other network and check if the management profile can be downloaded successfully under Settings. May 17, 2023 · It is also critical that the user attempting to enroll macOS into Intune has the necessary permissions. Hi, I have ProfileManager set on macOS Mojave. iOS devices which had been enrolled prior to today are now sending and receiving updates from Meraki. Jul 15, 2019 · Once ProfileXML has been configured, open the Intune management console and follow the steps below to deploy it using Intune. Open the Microsoft Intune admin center, and then go to Endpoint security > Firewall > MDM devices running Windows 10 or later with firewall off. mobileconfig file. In other words, the root certificate is not really a root certificate, but rather is an intermediate certificate. Log files for these roles include Windows Event Viewer, Certificate consoles, and various log files specific to the Intune Certificate Connector, or other role Dec 5, 2023 · 22002:Invalid CAResponse-2016314111: 0x87D17D01: 22001:Cannot generate key pair-2016314112: 0x87D17D00: 22000:Invalid key usage-2016315105: 0x87D1791F: 21007:Cannot verify account-2016315106: 0x87D1791E: 21006:Cannot decrypt certificate-2016315107: 0x87D1791D: 21005:Account not unique (Email Profile already exists on device)-2016315108: 0x87D1791C Dec 5, 2023 · This article fixes an issue in which Intune enrollment doesn't automatically start on Apple Automated Device Enrollment (ADE) devices when you turn on the devices. I've created a Profile and assigned it to the iPads. Create a new DEP Profile using the same DEP Token in your Intune tenant, move a device to that profile manually. We have a MacBook running Apple Configurator which allows me to reset the device, re-enroll, and other things. In the Intune portal, go to Device configuration > Profiles, select Assignments ,andthen examine the selected groups. In Apple Business Manager or Apple School Manager, transfer all licenses for the app from the original location to the new location. This token is being used by another tenant. In the Microsoft Intune admin center, choose Devices > Enrollment restrictions > Device limit restrictions. The creation process completes successfully. Dec 5, 2023 · Verify NDES configuration on-premises for SCEP certificates in Intune; Configure infrastructure to support SCEP with Intune; Before proceeding, ensure you've met the prerequisites for using SCEP certificate profiles, including the deployment of a root certificate through a trusted certificate profile. Aug 28, 2019 · If you’ve got a new DEP deployment not working as expected, and you created the profile after 7/22, then you may be missing the required fields and your profile can’t sync to Apple. Problem. May 26, 2021 · I have configured MDM server (Intune) successfully via the Apple Business Manager. Error: Solution: You can check the Enrollment Failures inside Microsoft Intune Admin Centre --> Devices --> Device Onboarding - Enrollment --> Monitor - Enrollment May 9, 2024 · Click OK and then Create to create the profile with the settings. . I have switched the serial in Apple Business manager from Maas to Intune. Standard User Individual Lockout Threshold Jul 21, 2020 · The first step is to obtain the QR code or Token. Getting noticed. 5. I've also configured the profile in Intune and assigned it to the device Can't change security policies for enrolled devices. The device must be manually added to the Apple Configurator profile in Intune using a csv file before trying to prepare it using Apple Configurator. Click Device configuration. May 15, 2023 · Updated 1 year ago. In my case, MDM Authority was "Microsoft 365". Select Export Profile. @alientechcha May 26, 2021 · I have configured MDM server (Intune) successfully via the Apple Business Manager. ) If you’re pointing the Apple TV to intune in ABM… then this will probably happen. Click Create Profile. If the app is an available app, the notification can be dismissed. In Intune, go to devices > enroll devices > Apple enrollment > Apple configurator > devices. The iPads are assigned in Apple School Manager and have been added to the correct PreStage config in JAMF. The user requires an Enterprise Mobility & Security license to allow the device enrolment into Intune. In the Home screen, select Devices in the left hand pane. You do not export the private key. 2 in Apple Configurator which is configured to enroll in Intune for MDM. and within the profile The group is the same. Cause Dec 5, 2023 · Use these events to help troubleshoot potential issues in the configuration of the Intune Certificate Connector. Dec 5, 2023 · On-premises infrastructure that supports use of PKCS certificate profiles for certificate deployments includes the Microsoft Intune Certificate Connector and the certification authority. Check for invalid port ranges, which can lead to errors, such as a descending range like 65535-65534. May 5, 2022 · Right now in Intune, the ones below are the settings most similar to the account lockout threshold policy (screenshots with descriptions): Device configuration profiles (Win 10) > Templates > Administrative templates > Computer Configuration > System > Trusted Platform Module Services. Select Devices and choose the devices you want to assign. Tip. More information about SCEP certificate profiles is available in the Create and assign SCEP certificate profiles in Intune doc. msc to launch the Local Machine Certificate Management Console. Step 1 - Create a group for your VPN users. Solution: Go to the Microsoft 365 Admin Center, and then choose Users > Active Users. This token is being used by another service. Solution 4: Delete the existing Profiles on your Mac. Data is reported through the Windows DeviceStatus CSP, and identifies each device where the Firewall is off. Apple may provide or recommend responses as a possible solution based on the information provided; every potential issue may involve several factors not detailed in the conversations captured in an electronic forum and Apple can therefore provide no guarantee as to the Dec 5, 2023 · The certificate uploaded to the Trusted Root profile in Intune that is linked to the SCEP profile is using a different certificate than the trusted root certificate installed on the NDES server. To confirm the hardware hash for the device was uploaded into Intune and that the device shows as a Windows Autopilot device: Sign into the Microsoft Intune admin center. If you have multiple configuration profiles containing similar payloads with different settings, the resulting behavior is undefined. Click the add button. This site contains user submitted content, comments and opinions and is for informational purposes only. However, if the app is required, it cannot be dismissed. Profile: Endpoint detection and response (MDM) Windows 10, Windows 11, and Windows Server (ConfigMgr): Use this platform for policy you deploy to devices managed by Configuration Manager. msc, then right-click the Intune Connector Service and click Restart. Sep 18, 2023 · Apple Footer. Apr 16, 2022 · A configuration profile can have more than one payload. Enrol, see if it works. Used Apple Configurator to restore phone back to factory to try and pull a fresh Sep 23, 2021 · We found the issue. 3. Verify that the Wi-Fi profile is assigned to the correct group. Apr 17, 2019 · Cannot download configuration profile. Verify the hardware hash uploaded. Additionally, the hardware hash might not be harvested. Reassigning it in ABM, confirming it synced into Intune, and was assigned the proper profile. I am adding a device via AppleConfigurator 2 to the ABM and reassign it to the mdm server. This name is shown on the device, and in the Intune status in the Intune admin center. Note the value in the Device limit column. When I attempt to create iOS Enrollment Profiles however, I run into an issue. These settings must be in an . Firewall status. For example, if I go to Intune, Enroll devices, Enrollment program tokens, I can see the new iPads in "ready to enroll". Find the profile that you want to copy. We solved changing this settings in Microsoft Office 365 tenant: Open portal. Contact the Intune support team to fix the sync and return the cursor. We have tried both with DFU and factory reset the devices, with no luck. In Windows 10, version 21H2 April 2022 and some May 2022 update releases, there's an issue where the Autopilot profile might fail to apply to the device. The cause is that VPP token is no longer valid in Intune side, so we have to download VPP token from Apple Business Manager and register it into Intune. After this change, iPhone downloaded profile without issues. Prerequisites. On the Troubleshoot window, set Assignments to Configuration profiles and then validate the following configurations: Specify the user who should receive the SCEP certificate profile. Invalid department entry: The department field entry is invalid: Edit the department field for your profiles. Mar 3, 2021 · 3 Spice ups. But we have confirmed no change in group for the device. Apple Configurator 2 on a Mac can do this in bulk, and iTunes on Windows can do it one device at a time. New To Mac Administration. Since it affects both personal owned and ADE/DEP iPhones, I don't think it has anything to do with the default enrollment profile in Intune. It appears a cert change happened and our deployment profile didn’t update. Unable to get Ipad (6th gen) to accept profile from Intune to allow enrollment. As a result, any settings made in the profile might not be configured for the user such as device renaming. This wipe will include removing any Jan 23, 2024 · Go to Profiles. The ConfigMgr client uses existing co-management enrollment process if the domain joined device remains in Azure AD-joined state or enrollment is retried May 29, 2024 · Supported platforms and profiles: Windows 10 and later: Use this platform for policy you deploy to Windows 10 and Windows 11 devices managed with Intune. I fire up the iPad and reach the point where it prompts to "apply configuration" or "skip configuration" of my Remote Management. There are a couple of reasons why you might receive an Invalid Profile error while enrolling in Apple devices. Feb 20, 2023 · Microsoft Intune can use S/MIME certificates to sign and encrypt emails to mobile devices running the following platforms: Intune can automatically deliver S/MIME encryption certificates to all platforms. Creating Microsoft Intune SCEP Certificate device configuration profile. You must browse and upload your ROOT CA cert (Name of the cert = ACN-Enterprise-Root-CA. I am still presented with Invalid Profile. Nov 20, 2023 · I've successfully automated most of my Intune/iOS deployment processes. Researching this online shows many possible fixes and restoring from iTunes is fixing it, but why we're getting more and more devices with this is concerning as these users are home on various internet connections and not always with a computer with iTunes to restore So to make it go into intune I have to do :-Plug in phone and 'prepare' in configurator etc , this gives invalid profile but does add it to ABM -Go into ABM and change MDM to intune -Go into intune and sync devices so it shows -'Prepare' using configurator again, then it goes into intune ok with my profile That's a good thought. I'm able to confirm that this appears to be resolved for us as well. Go to Devices > Manage devices > Configuration. During initial enrollment, Intune automatically pushes the app configuration policy settings for devices enrolled with Setup Assistant with modern authentication, configured in the Configure the Company Portal app to support iOS and iPadOS devices enrolled with Automated Device Enrollment, when the enrollment profile setting Install Company Portal is set to yes. If I setup an iPad manually by hand, it also fails with Apr 5, 2017 · Now after the blueprint and profiles are loaded onto the devices via the MDM, I try to enroll them and get "Profile Installation Failed - The SCEP server returned an invalid response". Create Profile. Dec 5, 2023 · On the AD FS and proxy servers, right-click Start > Run > certlm. Connection to the server could not be established. Hi u/common_hawk6445, . Sep 22 2021 12:47 PM. When you turn on an iOS device that's enrolled in the Apple ADE and is assigned an Intune enrollment profile, the Intune enrollment process doesn't start. Export the Trusted Root CA certificate from the issuing CA as a . Nov 15, 2023 · Important. Jun 28, 2024 · The device should pick up the Windows Autopilot profile and OOBE should run through the Windows Autopilot provisioning process. Verified the profile is good (There have been no changes in over a year. 1. In Microsoft Intune, you can create and use Virtual Private Networks (VPNs) assigned to an app. 5 days ago · Issue 1: The Wi-Fi profile isn't deployed to the device. Dec 1, 2018 · Well, setting a default profile had no effect. The credentials within the device enrollment profile may have expired RE: Profile installation failed. Select Duplicate. Could not download the identity profile from the encrypted profile service. I think the profile manager still thinks the devices are managed. S/MIME certificates are automatically associated with mail profiles that use the native mail client on iOS, and with Outlook on iOS and Dec 5, 2023 · In the Microsoft Intune admin center, choose Devices > iOS/iPadOS > iOS enrollment > Enrollment program tokens > token name > Profiles > profile name > Manage > Properties. Show 5 more. Use of the VPN and apps store makes the certificate available for use by any other app. This might help identify what yours might be. Profile: Depending on your chosen platform, select Trusted certificate or select Templates > Trusted certificate. Dec 15, 2021 · iPhone is DEP device. Click Review + Save. From the Platform drop-down menu select Windows 10 and later. DjShroll. What I do not understand though is when I check the InTune devices, there is not a ‘last contacted’ date for the device. Deployment channel: Select the channel you want to use to deploy your configuration profile. Click on the Create Profile button. Between all these steps, you may need to DFU / Restore the device to keep a clean slate. 4. Under Device type restrictions, select All Users > Properties. I say that as no settings were changed when this happened. The token for the fully managed device is displayed immediatly after selecting the profile. In either case, simply re-enrolling the device will return all policies and apps targeted to the device, although potentially not all corporate data depending on if it was saved locally on the device. I will start the app on my mobile phone and select Scan. When you configure the profile, enter the following settings: Configuration profile name: Enter a name for the policy. Supply a name and choose if you want to enroll the device The user who is trying to enroll the device does not have a Microsoft Intune license. In the Windows | Windows devices screen, under Device onboarding, select Enrollment. If that does not resolve the problem, remove the Intune license from the user account being used to renew the certificate, then reassign the license and try again. They’re designed to add device settings and features that aren’t built in to Intune. In the navigation pane click Device Configuration. its a 6th gen iPad and Jun 15, 2020 · Android Work Profile – the device will be unenrolled and apps and corporate data will be removed. Dec 3, 2019 · However now I am getting the following error: Invalid Profile [MCProfileErrorDomain – 0x3E8 (1000)] My organization is set correctly in Apple Configurator, as is the enrollment URL. I hope that this solution can help other IT technician. including instructions on how to use the built-in Intune troubleshooting feature. Nov 21, 2019 · If you do not take action to delete an impacted profile, the profile will get the correct Common Name value when the SCEP certificate is next renewed. Putting the device in recovery mode is the easiest method to do a complete wipe and restore. professornerdly (ProfessorNerdly) March 8, 2021, 6:48pm 2. Custom configuration profile settings. New to Intune here so, fortgive me for being basic. Select and go to Devices > Manage devices > Configuration > Create. Sign in to the Microsoft Intune admin center. A device can have more than one configuration profile. Dec 5, 2023 · To validate a profile was sent to the device you expect, in the Microsoft Intune admin center go to Troubleshooting + Support > Troubleshoot. Everything seems to be Synced. Select Edit next to the Platform settings. For information about the trusted certificate profile, see Export the trusted root CA certificate and Create trusted certificate profiles in Use certificates for authentication in Intune. After uploading a new APNs certificate, enrolled devices stop syncing and new devices cannot be enrolled. Oct 3, 2019 · Profile Installation Failed. xml or . Jun 29, 2022 · When you are trying to onboard your device with Autopilot and somehow the Intune enrollment is not succeeding: “Mismatch between ZTD Profile and enrollment request intent” 0x80180005 When this is the case, the solution is really simple, you need to delete the Autopilot configuration file that was deployed to your device. This token is out of Company Portal licenses. Enter a descriptive name for the new VPN profile. Description: Enter a description for the shell script. -----. Jan 17, 2024 · Per-app VPN with Microsoft Tunnel or Zscaler. azure. Provide a Name and Description for the target profile. You can then add it in Apple Configurator to define the Intune profile used by iOS/iPadOS devices. This token has expired. cer file. This feature is called per-app VPN. Apple profile not found: Multiple possible causes: Create a new profile, and assign the profile to devices. com > Itune node > Device Enrollment. May 13, 2024 · After you give the new profile a name, you can edit the profile to adjust the settings and add assignments. Follow. Then you should successfully be able to If this is the case, I would double check an enrolment profile is assigned in Intune, then reinstall iOS. May 21, 2018 · Open the Microsoft Intune management portal. Jun 19, 2024 · The cursor was not initially set by Intune during the sync. ) Checked and rechecked that the tokens are active, and both systems are actively communicating. Choose a profile to export. Solution below. This comes after making changes to the enrollment profile as indicated by Microsoft documentation to align with some change Apple made to the new iOS and the "set up assistant". Invalid Profile [MCProfileErrorDomain - 0x3E8 (1000) ] iPhone is brand new directly from a retailer so I cannot imagine it to be previously associated with another MDM It is "released" from Apple Business Manager - ABM. In the admin center, choose your token from the list. Click Profiles. By default, visible details include: Device name. Dec 27, 2019 · iPhone Invalid Profile. PFX) profile . 2. On the Azure Portal, select Intune and in the Device Configuration section, click on Profiles. May 27, 2024 · To create a Root CA cert, navigate through Microsoft Intune — Device Configuration — Profiles — Create a profile (Deploy SCEP profiles to iOS Devices). So far everything works and the device appears in both ABM and MDM. Task C – Creating and deploying a Trusted Root CA certificate profile and a PKCS #12 (. I created a new profile and was able to deploy phones again. Select Assign profile. Copy the Profile URL. The issue here is possibly licensing-related. 1 Spice up. To troubleshoot issues and verify Intune Certificate Connector setup, see Certificate Invalid profile on iOS 12. We sometimes have a problem that newly configured Intune iPhone cannot install APP. In the AC Profiles, click Create. Apr 16, 2024 · In Microsoft Intune admin center, select Apps > All apps > select the app to delete > App licenses > Revoke licenses. Also review the Assignments information in the Troubleshoot pane. Save your changes. Open a command prompt and run services. I've had no issues creating Filters or Device Configuration profiles and I can easily assign Enrollment Profiles via PS script. Go to “Devices” -> “Android”-> “Android Enrollment” or click here and select the profile you want to test. The user will be unable to enroll Macs in Intune without the enrollment permissions. Next you import this profile to Apple Configurator in the following procedure to define the Intune profile used by iOS/iPadOS devices. CER) from your CA server. Configure Apple Configurator Profile. the Meraki SM application now is confirming enrollment status correctly. In the Devices | Overview screen, under By platform, select Windows. Re-add 1 device and give time to sync and see if that resolves it. Choose the Certification Path tab to see the Jul 14, 2021 · Found the cause and solution to a similar issue through Enrollment Failures in Intune Admin Center, though I had a "-1". Oct 30, 2018 · First try using another browser when renewing the certificate. Certificates that were provisioned by Intune are also removed when the profile that provisioned the Dec 2, 2020 · Also, I found a similar question on Spiceworks Apple DEP - invalid profile spiceuser-o5raj (spiceuser-o5raj) December 9, 2020, 7:28am 3 May 10, 2022 · Intune always stores SCEP certificates in the VPN and apps store on a device. In the Microsoft Intune admin center, choose Users > All users > select the user > Devices. ” Pay attention to this part: May 2, 2019 · 4. This article provides troubleshooting guidance for common issues related to policies and configuration profiles in Microsoft Intune. SCEP communication flow overview Aug 16, 2020 · Scan the QR code. Aug 30, 2023 · In case anyone else ever has this problem, here is the solution. Select the platform iOS and profile type Trusted Certificate. Click Create profile. However, when a SCEP certificate is also associated with a Wi-Fi profile, Intune also installs the certificate in the Wi-Fi store. Select Windows 10 and later from the Platform drop Intune presents a notification that users can click to retry. Symptom. Our devices were put into ABM by the reseller and are now supervised, but on first boot when trying to download the enrollment profile from Intune it says "Invalid Profile". This seems to be either an update to intune and update for Apple or a new requirement set by Apple for the profiles. Under Assign profile, choose a profile for the devices > Assign. Sync the location token in Microsoft Intune admin center. Dec 3, 2020 · If you are a co-managed customer, the remediation process of re-enrolling the device to Intune is done by the Configuration Manager client (ccmexec) based on the co-management policy targeted. This article lists a few of the causes and solutions to help with troubleshooting. Right-click the profile or select the ellipses context menu (…). I just don’t get it. Select Devices > By platform > macOS > Manage devices > Scripts > Add. When we take a closer look at the content of the Enterprise Enrollment QR code, we can see it’s actually a JSON file with 4 objects (key/value May 21, 2024 · Use these steps to make sure the user isn't assigned more than the maximum number of devices. Enter a name for the VPN profile. In case someone stumbles on this. In the SCEP certificate profile you create in Intune, be sure to specify the Trusted Root CA profile for the issuing CA. Scan the QR code on the enrollment page, you should see a result simular to picture 2: Picture 2: Scan result of the QR code. We would like to show you a description here but the site won’t allow us. "Profile Installation Failed The SCEP server returned an invalid response". Jun 20, 2022 · RE: Profile installation failed. Additionally, there is a firewall port and protocol dependency: TCP (Port = 6) or UDP (Port = 17) must be configured if the firewall rule has either local port ranges or remote port ranges configured. Dec 7, 2023 · “Using Microsoft Intune, you can add or create custom settings for your macOS devices using a “custom profile”. 1: Open the Azure portal and navigate to Intune > Groups or navigate to Azure Active Directory > Groups to open the Groups – All groups blade;;: 2: On the Groups – All groups blade, click New group to open the Group blade; Mar 26, 2023 · These devices are synced to Intune from Apple, and must be assigned to the proper MDM server token in the ABM, ASM, or ADE portal. On the Edit restriction page, select Allow for iOS/iPadOS and proceed to the Review + save page, then select Save. This can be found in the Enrollment profile for Android in Intune. Recently picked up licenses for Enterprise Mobility+E3 and working on switching our Apple DEP enabled devices from Maas360 to Intune. To ensure a proper sync with Apple, kindly create a new profile where you will see prompts for all the necessary fields. I've just prepped an iPad running iOS 12. Enter a description (optional). Step 2 - Create a trusted certificate profile. My speculation is that Intune is giving ABM an invalid/incorrect enrollment URL to hit the Intune tenant as part of the public key generated by Intune and uploaded to ABM We would like to show you a description here but the site won’t allow us. These events log successes and failures of an operation, and also contain diagnostic codes with messages to help the IT admin troubleshoot. Seems to be because when trying to contact the Azure or Intune server to acquire the ability (?) to install the profile, the server refuses connection because it is not referencing the corporate device identifiers for the serial at this point. Platform: Choose the platform of the devices that will receive this profile. Here is a link for the reference: Dec 5, 2023 · Solution: To fix this issue in a stand-alone Intune environment, follow these steps: In the Microsoft Intune admin center, chooses Devices > Enrollment restrictions > choose a device type restriction. The device shows properly in Intune. Mar 21, 2022 · Invalid port or IP range . Choose Properties > Edit (next to Platform settings) > Allow for Windows (MDM). Expand Personal and choose Certificates. Enter a new name and description for the policy. I know this has something to do with not removing the devices via profile manager first. Log files for these roles include Windows Event Viewer, Certificate consoles, and various log files specific to the Intune Certificate Connector, or other role Dec 3, 2018 · In this post we briefly share a known issue - an invalid profile error when enrolling iOS devices with Apple Configurator with Setup Assistant enrollment. You will need to unassign it in ABM, then do a full deep level wipe on the Sep 11, 2023 · Sign in to the Microsoft Intune admin center. This happens before VPP token itself expires ( We renew VPP token for Intune every year). Apr 8, 2024 · In Microsoft Intune, you can use Simple Certificate Enrollment Protocol (SCEP) and Public Key Cryptography Standards (PKCS) certificate profiles to add certificates to devices. I am trying InTune again this morning and have a profile assigned to the device, as well as a default profile. Find the certificate for your AD FS service communication (a publicly signed certificate), and double-click to view its properties. All devices are on their most recent software Apple Configurator 2, version 2. On a Mac, you can combine user configuration profiles with device configuration profiles. Custom profiles are a feature in Intune. Sep 29, 2017 · Before we can configure an iOS device with the Apple Configurator we need to prepare the Intune service. Nov 5, 2021 · Sign in to the Microsoft Endpoint Manager admin center > Devices > Enroll devices > Enrollment restrictions. Select the user account that you want to assign an Intune user license to, and then choose Product licenses > Edit. Problem: Apple Enrollment Profile needs to be refreshed. so In my venture to expand our ability to manage apple products at our company I have started diving into ABM and its integration with Intune as the MDM, however, I have run into a bit of a snag on the first device. If you Dec 1, 2022 · In this Video, you will get to know how you can Create and manage enrollment type profiles for iOS/iPadOS users via Microsoft Intune MDM system. Jun 28, 2024 · To fix this issue in a stand-alone Intune environment, follow these steps: Sign into the Microsoft Intune admin center. 2. ro qv yn wj zx ea oy lw rx wh